Exciting Opportunity: Insurance Consultants in Durban
A leading company, CallForce, is excited to announce an opening for an Insurance Consultant. This role is perfect for someone looking to provide exceptional service and support in the fast-paced insurance sector, situated in the vibrant city of Durban, KwaZulu-Natal.
Key Responsibilities
- Provide end-to-end service and support to brokers for insurance-related inquiries.
- Manage the issuance of new insurance policies and assist with policy maintenance and renewals.
- Address general queries related to insurance and specific policy questions efficiently.
- Ensure compliance with standard operating procedures and regulatory requirements.
Requirements
- Qualification: Relevant experience in the insurance industry or a related field.
- Skills: Excellent communication and interpersonal skills.
- Experience: Previous experience in customer service or sales will be an advantage.
- Technical Proficiency: Familiarity with policy management systems is desirable.
💰 Salary Insight
Official Offer: R5,800 per month.
(Note: Salary figures are based on data provided by the recruiter and market estimates.)
🔮 3 Common Interview Questions for this Role
- “Can you provide an example of a time you resolved a complex issue for a client?”
- “How do you stay informed about changes in insurance products and regulations?”
- “What strategies would you use to handle a dissatisfied broker or client?”
Tips on Crafting a CV for this Role
- Highlight Insurance Knowledge: Clearly outline your understanding of insurance policies and products.
- Customer Service Skills: Provide examples of how you have successfully managed customer relationships.
- Technical Literacy: Mention any relevant software or systems you are familiar with related to insurance.
Related Job Titles: Insurance Agent, Claims Consultant, Insurance Advisor, Policy Advisor.

