Exciting Opportunity: Insurance Sales Team Leader in Sandton
A leading company in the BPO sector, CallForce, is seeking a driven Insurance Sales Team Leader to join their dynamic team in Sandton, Johannesburg. This role is ideal for those with a passion for sales and team development.
Key Responsibilities
- Lead a team in achieving sales targets for insurance products.
- Conduct coaching sessions and call listening to improve agent performance.
- Provide performance feedback to enhance agent capabilities and ensure adherence to compliance standards.
- Compile reports on team performance and develop strategies for improvement.
- Foster a motivating work environment that encourages personal and team growth.
Requirements
- Experience: Minimum of 2 years in a BPO or call center environment, specifically in an insurance sales campaign.
- Skills: Strong knowledge of sales processes and team management.
- Compliance Knowledge: Ability to ensure 100% compliance within the team.
💰 Salary Insight
Official Offer: R15,000 – R20,000 per month.
(Note: Salary figures are based on data provided by the recruiter and market estimates.)
🔮 3 Common Interview Questions for this Role
- “What strategies have you successfully implemented in your previous roles to enhance team performance?”
- “Can you provide an example of how you overcame a significant challenge in managing your team?”
- “How do you ensure that all team members are compliant with sales regulations and policies?”
Tips on Crafting a CV for this Role
- Highlight Leadership Experience: Showcase any previous roles where you led teams or projects.
- Sales Achievements: Include metrics that demonstrate your success in sales environments.
- Training Skills: Mention any experience in training new recruits or improving existing team performance.
Related Job Titles: Sales Manager, BPO Team Leader, Insurance Sales Manager, Call Center Supervisor.
