Exciting Opportunity: Scheduling Coordinator (ABA Therapy | US Healthcare) – Remote
A leading company, ISTA Solutions, is currently seeking a dedicated Scheduling Coordinator to support its U.S.-based ABA (Applied Behavior Analysis) team. This is a prime opportunity to contribute directly to client success while working remotely from KwaZulu-Natal.
Key Responsibilities
- Coordinate and manage the scheduling of ABA therapy sessions for clients, ensuring optimal efficiency and client satisfaction.
- Utilize scheduling platforms such as CentralReach or similar EMR systems to track and manage appointments effectively.
- Assist clinicians with appointment management and ensure clear communication regarding schedules.
- Generous collaboration with the administrative team to streamline scheduling processes and improve service delivery.
Requirements
- Qualification: Previous experience in a scheduling coordinator or administrative role within healthcare is desirable.
- Skills: Proficiency in Microsoft Office Suite and familiarity with scheduling software.
- Soft Skills: Excellent communication skills and ability to work in a fast-paced environment.
- Time Zone: Willingness to work according to Eastern Standard Time (EST) hours.
💰 Salary Insight
Estimated Salary Range: R20,000 – R30,000 per month.
(Note: Salary figures are based on market estimates for similar roles in the region.)
🔮 3 Common Interview Questions for this Role
- “Can you describe a challenging scheduling conflict you encountered and how you resolved it?”
- “What experience do you have with EMR systems and how do you utilize them in your workflow?”
- “How do you ensure effective communication with clinicians and clients regarding their schedules?”
Tips on Crafting a CV for this Role
- Showcase Scheduling Experience: Highlight your past roles that involved coordinating schedules or managing appointments.
- Detail Your Technical Skills: Mention your proficiency in software like Microsoft Office and any scheduling platforms you’ve used.
- Soft Skills Focus: Emphasize your communication and organizational skills, crucial for this role.
Related Job Titles: Scheduling Manager, Administrative Coordinator, Healthcare Scheduler, Appointment Coordinator.
