Exciting Opportunity: Internal Telesales in Midrand, Johannesburg
A leading company in the FMCG sector is seeking a motivated Internal Telesales professional to join their team in Midrand, Johannesburg. If you have a knack for sales and customer relations, this could be the perfect role for you!
Key Responsibilities
- Manage general Telesales duties, including processing orders efficiently.
- Liaise with field sales consultants to provide outstanding service.
- Engage with clients over the phone to take orders and clarify any queries.
- Support the sales team by maintaining up-to-date records of orders and customer interactions.
- Utilize product knowledge and sales strategies to maximize customer satisfaction and profitability.
Requirements
- Experience: Previous experience in telesales, preferably within the FMCG, Food Service Distribution, or HORECA sectors.
- Skills: Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Tech-Savvy: Proficient in using CRM software and MS Office applications.
- Team Player: Ability to work collaboratively within a sales team.
- Education: A high school diploma or equivalent; further qualifications in sales or marketing will be advantageous.
💰 Salary Insight
Estimated Salary Range: R15,000 – R25,000 per month.
(Note: Salary figures are based on market estimates and may vary.)
🔮 3 Common Interview Questions for this Role
- “Can you provide an example of how you successfully turned a cold call into a sale?”
- “How do you handle a situation where a client has a complaint about an order?”
- “What strategies do you employ to meet or exceed sales targets?”
Tips on Crafting a CV for this Role
- Emphasize Sales Achievements: Highlight your previous sales targets and the achievements you reached.
- Showcase Communication Skills: Be explicit about your experience in customer interactions.
- Detail Technical Skills: Include familiarity with CRM tools and other sales technologies you have used.
Related Job Titles: Telesales Consultant, Sales Representative, Call Center Agent, Account Executive.
