Exciting Opportunity: HR Generalist/Senior Recruiter in Cape Town
A leading company, Surgo is currently seeking a dedicated HR Generalist/Senior Recruiter. This is a prime opportunity to join a dynamic team in Cape Town, Western Cape.
Key Responsibilities
- Deliver 20–40 hires per month consistently, primarily focusing on contact center agents in sales, customer service, and debt counseling.
- Maintain a proven track record of delivering 20+ hires per month in a fast-paced, high-volume contact center or call center environment.
- Partner with hiring managers to understand staffing needs and develop effective recruitment strategies.
- Conduct interviews, evaluate candidates, and recommend hiring decisions to ensure the best fit for the organization.
- Utilize various sourcing techniques including job boards, social media, and recruitment events.
Requirements
- Qualification: Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Experience: Minimum of 3 years in recruitment within a contact center environment.
- Skills: Strong communication skills, ability to work under pressure, and familiarity with recruitment software.
- Knowledge: Understanding of labor laws and HR best practices.
💰 Salary Insight
Official Offer: R15,000 – R25,000 per month.
(Note: Salary figures are based on data provided by the recruiter and market estimates.)
🔮 3 Common Interview Questions for this Role
- “Can you share an example of a time when you had to fill a challenging position quickly?”
- “What strategies do you use to ensure a positive candidate experience during the recruitment process?”
- “How do you handle a situation where a hiring manager is resistant to the recruitment budget?”
Tips on Crafting a CV for this Role
- Showcase Your Achievements: Highlight metrics related to your hiring success, such as number of hires and time to fill.
- Focus on Relevant Experience: Tailor your CV to emphasize experience specifically in contact center recruitment.
- Emphasize Soft Skills: Include soft skills like communication, problem-solving, and teamwork as they are crucial for recruitment roles.
Related Job Titles: Recruitment Consultant, Talent Acquisition Specialist, Staffing Coordinator, Employment Specialist.
