Exciting Opportunity: Operations Assistant in Cape Town
A leading company, Black Pen Recruitment, is seeking an energetic Operations Assistant to support the day-to-day operations of our cross-border payments division. This position is a fantastic opportunity for individuals looking to grow within a dynamic team in Cape Town, Western Cape.
Key Responsibilities
- Support daily operations of the cross-border payments division to ensure efficiency and compliance.
- Manage and coordinate SWIFT payments effectively, ensuring accuracy and timely processing.
- Assist in maintaining operational documentation and reports for audit purposes.
- Collaborate with team members to troubleshoot payment issues and provide solutions promptly.
- Engage with clients to provide updates and resolve operational inquiries.
Requirements
- Qualification: Relevant degree in Business Administration or Finance preferred.
- Experience: Minimum 2 years in operations or administrative support roles.
- Strong understanding of payment systems and SWIFT operations is an advantage.
- Excellent organizational and multitasking skills to handle a variety of tasks effectively.
- Proficient in MS Office Suite and experience with payment software.
💰 Salary Insight
Estimated Salary: R20,000 – R30,000 per month.
(Note: Salary figures are based on market estimates for this role in South Africa.)
🔮 3 Common Interview Questions for this Role
- “Can you describe a situation where you had to resolve a payment discrepancy, and what steps did you take?”
- “What software tools have you used in your previous roles, and how do they relate to this position?”
- “How do you prioritize tasks during busy periods while maintaining accuracy?”
Tips on Crafting a CV for this Role
- Showcase Relevant Experience: Clearly outline your operational or administrative experience relevant to payments.
- Highlight Technical Skills: Specifically mention any experience with SWIFT or equivalent payment systems.
- Focus on Detail Orientation: Emphasize your ability to maintain accuracy in high-pressure environments.
Related Job Titles: Administration Assistant, Payment Coordinator, Financial Operations Associate, Banking Operations Specialist.

