Exciting Opportunity: National Managed Print/OA Technical Manager in Johannesburg
Are you an experienced leader in technical management? United Business Solutions is currently seeking a dedicated National Managed Print/OA Technical Manager. This is an excellent opportunity to join a dynamic team in Johannesburg, Gauteng.
Key Responsibilities
- Oversee the service desk operations ensuring efficient and effective support to clients.
- Manage and lead technical teams across the country, driving performance and service quality.
- Implement and maintain best practices in the technical service delivery model.
- Collaborate with cross-functional teams to resolve issues and enhance service offerings.
- Establish KPIs and metrics to monitor and improve team performance on a national scale.
Requirements
- Qualification: Relevant degree in technology or management.
- Experience: At least 5 years in a technical management role, preferably in the managed print services sector.
- Skills: Exceptional leadership, communication, and organizational skills.
- Technical Knowledge: Proficient in managed print solutions and related technologies.
💰 Salary Insight
Estimated Salary: R30,000 – R50,000 per month.
(Note: Salary figures are based on market estimates for similar roles.)
🔮 3 Common Interview Questions for this Role
- “Can you provide an example of a challenging technical issue you resolved at a national level?”
- “How do you ensure your team remains motivated and high-performing?”
- “What strategies do you use to maintain client satisfaction in a technical support environment?”
Tips on Crafting a CV for this Role
- Leadership Experience: Highlight your experience managing technical teams and projects.
- Technical Proficiency: Clearly detail your knowledge of managed print technologies and systems.
- Quantifiable Achievements: Use metrics to showcase successful projects and improvements you’ve led.
Related Job Titles: Technical Manager, Print Services Manager, Operations Manager, Technical Support Manager.
