Exciting Opportunity: Call Centre Telesales Agent in Durban
A leading company, The Unlimited Group, is looking for a driven Call Centre Telesales Agent with high earning potential. This is an excellent chance to join a successful team in Durban, KwaZulu-Natal.
Key Responsibilities
- Engage potential customers through outbound calls while promoting our products and services.
- Meet or exceed sales targets and KPIs set by management to enhance team performance.
- Build and maintain strong relationships with clients to ensure customer satisfaction and retention.
- Document interactions with customers and track sales progress in the company’s CRM system.
- Provide feedback to the management team on sales tactics and customer concerns.
Requirements
- Qualification: Minimum of NQF Level 4 certificate.
- Experience: At least 1 year of call centre sales experience.
- Skills: Exceptional communication and relationship-building abilities.
- Mindset: Self-motivated, goal-oriented, and eager to learn.
💰 Salary Insight
Official Offer: R6,000 – R50,000 per month.
(Note: Salary figures are based on data provided by the recruiter and market estimates.)
🔮 3 Common Interview Questions for this Role
- “Can you describe a time when you exceeded sales targets? What strategies did you use?”
- “How do you handle objections from potential customers?”
- “What methods do you employ for effective communication over the phone?”
Tips on Crafting a CV for this Role
- Highlight Sales Experience: Clearly present your achievements and metrics in previous sales roles.
- Showcase Communication Skills: Include examples of how you effectively communicate with clients.
- Customize for the Role: Tailor your CV to emphasize relevant experience in telesales and call centre environments.
Related Job Titles: Telesales Representative, Customer Sales Agent, Sales Executive, Client Relationship Manager.
