Exciting Opportunity: Night Duty Administrator (Receptionist) in Johannesburg
A leading company, HR Genie, is currently seeking a dedicated Night Duty Administrator (Receptionist). This is a prime opportunity to join a customer-focused team at Roseacres Hospital in Johannesburg, Gauteng.
Key Responsibilities
- Provide exceptional customer service and support to visitors and patients.
- Handle telephone inquiries and manage appointment scheduling.
- Maintain accurate records and documentation of patient information.
- Assist with administrative tasks, including data entry and filing.
- Ensure the reception area is clean, organized, and welcoming at all times.
Requirements
- Qualification: Matric/Grade 12 or equivalent qualification.
- Experience: Prior experience in a receptionist role preferred, especially in a healthcare setting.
- Skills: Excellent communication and interpersonal skills; proficiency in MS Office.
- Attributes: Ability to work night shifts and remain calm under pressure.
💰 Salary Insight
Estimated Salary: R15,000 – R20,000 per month.
(Note: Salary figures are based on market estimates and may vary.)
🔮 3 Common Interview Questions for this Role
- “Can you describe a situation where you had to manage a difficult customer and how you handled it?”
- “How do you prioritize tasks when faced with multiple responsibilities at the front desk?”
- “What strategies do you use to ensure that patient information is kept confidential?”
Tips on Crafting a CV for this Role
- Showcase Relevant Experience: Highlight previous roles in customer service or reception and specific achievements.
- Emphasize Soft Skills: Include mention of your communication, multitasking, and problem-solving skills.
- Focus on Flexibility: Mention your willingness to work night shifts and adapt to changing schedules.
Related Job Titles: Front Desk Receptionist, Healthcare Administrator, Medical Receptionist, Customer Service Representative.
