Exciting Opportunity: Team Leader (Debt Collection – Municipal & Government) in Johannesburg
A leading company, Scorpex Recruitment, is currently seeking a dynamic Team Leader for debt collection in the municipal and government sector. If you’re looking to leverage your leadership skills and contribute to a rewarding cause in Johannesburg, this is an opportunity you won’t want to miss!
Key Responsibilities
- Lead and manage a team specializing in debt collection within municipal and government entities.
- Utilize Excalibur software and develop strategic initiatives to improve collection efficiency.
- Oversee and optimize the use of predictive dialer technology in operations.
- Provide training and support to team members to enhance their skills and performance.
- Engage with stakeholders to ensure compliance with government policies and guidelines.
Requirements
- Experience: Proven experience in a team leader role specifically within government or municipal environments.
- Technical Skills: Proficiency in using Excalibur and predictive dialer systems.
- Leadership: Strong leadership and team management abilities.
- Communication: Excellent verbal and written communication skills to liaise effectively with internal and external stakeholders.
💰 Salary Insight
Official Offer: R12,000 – R16,000 per month.
(Note: Salary figures are based on data provided by the recruiter and market estimates.)
🔮 3 Common Interview Questions for this Role
- “Can you provide an example of how you improved a team’s performance in debt collection?”
- “How do you handle difficult situations with team members who are underperforming?”
- “What strategies do you use to stay compliant with municipal and government collection practices?”
Tips on Crafting a CV for this Role
- Highlight Leadership Experience: Clearly outline your previous team leadership roles and achievements.
- Include Technical Skills: Mention your expertise with Excalibur and other relevant software solutions.
- Demonstrate Compliance Knowledge: Emphasize your understanding of municipal and government regulations surrounding debt collection.
Related Job Titles: Debt Collection Supervisor, Collections Manager, Financial Team Leader, Municipal Collections Lead.
