Exciting Opportunity: Customer Service & Sales Specialist (Telesales) in Cape Town
If you are a dynamic professional with a passion for sales and customer service, The Legends Agency is looking for you! This is a fantastic opportunity to join a high-energy team in Cape Town and make an impact through outbound telesales.
Key Responsibilities
- Drive outbound sales efforts to grow customer base and revenue.
- Engage with potential customers through calls to promote products and services.
- Provide exceptional customer service, addressing inquiries and resolving issues.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with team members to meet sales targets and enhance customer satisfaction.
Requirements
- Experience: Proven experience in a telesales or customer service role.
- Skills: Excellent communication and negotiation abilities.
- Personality: High energy with a self-motivated approach to achieving sales goals.
- Education: Relevant qualifications or certifications in sales/marketing preferred.
💰 Salary Insight
Estimated Salary: R15,000 – R25,000 per month.
(Note: Salary figures are based on market estimates for similar roles.)
🔮 3 Common Interview Questions for this Role
- “Can you share an experience where you overcame a major challenge in a sales call?”
- “What strategies do you use to handle rejection during telesales?”
- “How do you prioritize your leads and manage your time effectively?”
Tips on Crafting a CV for this Role
- Emphasize Achievements: Include quantifiable success metrics from past sales roles.
- Highlight Communication Skills: Showcase experiences where you effectively engaged customers.
- Show Initiative: Mention any proactive steps taken to improve overall sales processes.
Related Job Titles: Telesales Representative, Sales Agent, Customer Care Associate, Sales Executive.
