Exciting Opportunity: IT Infrastructure Support Engineer in South Africa
A leading company, Salt Search, is looking for a skilled IT Infrastructure Support Engineer. If you are comfortable navigating switches and dealing with technical challenges, this is your chance to join a dynamic environment!
Key Responsibilities
- Provide local and remote office support effectively, ensuring all systems and networks are operational.
- Utilize your expertise in network switches and routing to troubleshoot and resolve issues efficiently.
- Participate in after-hours standby support as required, ensuring that any urgent issues are addressed promptly.
- Maintain documentation for system configurations and changes to enhance team knowledge and efficiency.
- Manage and maintain user accounts and access within Active Directory, ensuring compliance with security protocols.
Requirements
- Education: Relevant technical certifications or degree in Information Technology.
- Experience: Proven experience in IT support roles, particularly in infrastructure support.
- Skills: Strong understanding of switches, routers, and network architecture.
- Transport: Personal transport is essential for the role.
- Critical Thinking: Ability to handle high-pressure situations, especially during after-hours issues.
💰 Salary Insight
Estimated Offer: R20,000 – R30,000 per month.
(Note: Salary figures are based on market estimates for similar positions.)
🔮 3 Common Interview Questions for this Role
- “Can you describe a time when you successfully resolved a critical IT issue under pressure?”
- “What steps do you take to ensure network security and data integrity?”
- “How do you prioritize your tasks during a high-demand support period?”
Tips on Crafting a CV for this Role
- Showcase Technical Skills: Emphasize your familiarity with switches, routers, and any relevant technologies.
- Highlight Experience: Clearly outline your previous roles and specific projects or challenges you have managed.
- Professional Certifications: List any relevant certifications that demonstrate your proficiency in IT support.
Related Job Titles: Network Support Engineer, Systems Administrator, IT Technician, Help Desk Support.
