Full-time Medical Receptionist Job position and Administrative assistant in Soweto, Johannesburg

Exciting Opportunity: Full-time Medical Receptionist and Administrative Assistant in Soweto, Johannesburg

A leading company is currently seeking a detail-oriented Medical Receptionist and Administrative Assistant. This is a fantastic opportunity for a professional who excels in communication and administrative tasks to join a healthcare environment in Soweto.

Key Responsibilities

• Manage front desk operations, greeting patients and visitors with professionalism and care.
• Handle incoming calls and respond to inquiries efficiently, ensuring proper communication.
• Maintain patient records accurately, ensuring confidentiality and compliance with regulations.
• Assist with scheduling appointments and managing the calendar for medical staff.
• Perform administrative tasks such as filing paperwork, processing insurance claims, and managing office supplies.
• Provide support in billing and invoicing, ensuring accuracy in financial transactions.

Requirements

• Qualification: Matric certificate or equivalent; further education in administration or healthcare will be beneficial.
• Experience: Previous experience in a receptionist or administrative role, preferably in a medical setting.
• Skills: Excellent communication skills, attention to detail, and proficiency in office software.
• Attributes: Ability to multitask, strong organizational skills, and a caring attitude towards patients.

🔮 3 Common Interview Questions for this Role

1. “How do you manage conflicting priorities when scheduling patient appointments?”
2. “Can you provide an example of a time you dealt with a difficult patient or customer?”
3. “What systems or software have you previously used for managing medical records?”

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Tips on Crafting a CV for this Role

• Highlight Administrative Skills: Emphasize your experience with scheduling, billing, and patient management software.
• Showcase Communication Abilities: Detail how your communication skills have improved patient interactions or workplace efficiency.
• List Certifications: Include any relevant certifications or courses that enhance your qualifications, especially in healthcare administration.

Related Job Titles: Front Desk Coordinator, Medical Secretary, Administrative Coordinator, Office Assistant.