Exciting Opportunity: IT Support Technician in Gauteng
A leading company, Hanani Project Management Solutions, is currently seeking a dedicated IT Support Technician. This is a prime opportunity to join a dynamic team in Gauteng.
Key Responsibilities
- Provide first-level IT equipment support by troubleshooting and resolving hardware and software issues.
- Configure and maintain laptop and desktop machines to ensure operational efficiency.
- Assist users with technical queries and ensure smooth operation of systems.
- Document solutions and maintain records of support activities.
- Work closely with other IT team members to enhance service delivery.
Requirements
- Qualification: Relevant IT certification or degree preferred.
- Experience: Minimum of 2 years in IT support roles.
- Technical Skills: Proficiency in Windows OS, networking fundamentals, and troubleshooting methods.
- Soft Skills: Excellent communication and customer service abilities.
💰 Salary Insight
Official Offer: R13,500 – R15,000 per month.
(Note: Salary figures are based on data provided by the recruiter and market estimates.)
🔮 3 Common Interview Questions for this Role
- “Can you describe a time when you successfully resolved a critical IT issue?”
- “What steps will you take to ensure data security while providing IT support?”
- “How do you prioritize multiple support requests effectively?”
Tips on Crafting a CV for this Role
- Highlight Technical Skills: Include relevant IT certifications and software proficiencies.
- Showcase Problem-Solving Abilities: Provide examples of issues you’ve resolved.
- Customer Service Emphasis: Mention any experience related to user support and communication.
Related Job Titles: IT Technician, Help Desk Support, Technical Support Specialist, Desktop Support Technician.
