Floor Supervisor – Wine Centre in Stellenbosch, Western Cape

Exciting Opportunity: Floor Supervisor – Wine Centre in Stellenbosch

A leading company in the hospitality sector, Helderberg Personnel is on the lookout for an enthusiastic Floor Supervisor – Wine Centre. Join their dynamic team in Stellenbosch, Western Cape and help create memorable experiences for wine enthusiasts.

Key Responsibilities

• Supervise and lead a dedicated team to ensure the highest quality of service and a positive environment.
• Handle all necessary wine educator functions, conducting tastings and sharing knowledge about wine selections.
• Train staff on product knowledge and customer service best practices to enhance overall team performance.
• Manage daily operations, ensuring compliance with health and safety standards.
• Foster a friendly atmosphere that encourages guest engagement and loyalty.

Requirements

• Experience: Previous experience in a supervisory role within the hospitality or wine industry is essential.
• Skills: Exceptional interpersonal and communication skills, with a strong passion for wine.
• Knowledge: Familiarity with wine types, characteristics, and the ability to conduct informative tastings.

🔮 3 Common Interview Questions for this Role

1. “Can you share an example of how you motivated your team during a busy shift?”
2. “What strategies would you implement to enhance the wine knowledge of your staff?”
3. “How do you ensure compliance with health and safety regulations in the workplace?”

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Tips on Crafting a CV for this Role

• Showcase Leadership Experience: Highlight previous roles where you have successfully led a team in a high-pressure environment.
• Wine Knowledge: Emphasize any relevant certifications or courses related to wine appreciation or sommelier training.
• Customer Service Skills: Provide examples of how you’ve enhanced customer experiences in past roles.

Related Job Titles: Wine Manager, Shift Supervisor, Restaurant Supervisor, Beverage Manager.