Exciting Opportunity: Skilled Senior Waiter / FOH Supervisor in Green Point
A leading company, Hoteljobs, is in search of an experienced and confident Senior Waiter / FOH Supervisor to join their bustling restaurant, artisan bakery & deli in Green Point. This is a fantastic opportunity to further your career in a dynamic and fast-paced environment.
Key Responsibilities
- Oversee daily operations to ensure smooth service and customer satisfaction.
- Train, mentor, and supervise junior staff to enhance service quality.
- Handle customer inquiries and resolve any service issues promptly.
- Maintain cleanliness and organization of the dining area and service stations.
- Collaborate with kitchen staff to ensure timely and quality food service.
- Manage inventory and order supplies as necessary.
Requirements
- Experience: Minimum of 3-5 years in a similar high-volume restaurant environment.
- Communication Skills: Must be articulate and proficient in English.
- Leadership: Ability to lead a team and maintain high service standards.
- Customer Service Orientation: Passion for providing exceptional service.
- Physical Stamina: Ability to stand for long hours and carry heavy trays.
💰 Salary Insight
Estimated Salary Range: R15,000 – R20,000 per month.
(Note: Salary figures are estimates based on market research for similar roles.)
🔮 3 Common Interview Questions for this Role
- “How do you handle difficult customers and what strategies do you use to ensure their satisfaction?”
- “Describe a situation where you had to manage a busy shift effectively. What steps did you take?”
- “What measures do you take to ensure compliance with health and safety regulations?”
Tips on Crafting a CV for this Role
- Show Your Experience: Detail your past roles in high-volume settings, emphasizing customer service excellence.
- Highlight Leadership Skills: Include examples of training or supervising team members.
- Certifications: Mention any relevant certifications (such as food safety or customer service training).
Related Job Titles: Restaurant Supervisor, Team Leader, Head Waiter, Catering Manager.
