Exciting Opportunity: Floor Supervisor – Wine Centre in Stellenbosch
A leading company, Helderberg Personnel, is on the lookout for an enthusiastic Floor Supervisor to join their dynamic team at the Wine Centre in Stellenbosch, Western Cape. This is an excellent chance for individuals who thrive in a fast-paced and vibrant environment.
Key Responsibilities
- Supervise and lead the team to ensure a positive and friendly energy within the outlet.
- Manage daily operations, ensuring the wine selection is presented and handled professionally.
- Conduct wine educator functions, providing customers with insights and enhancing their experience.
- Train new team members on best practices and customer service protocols.
- Maintain high standards of cleanliness and order in the outlet.
Requirements
- Qualification: Previous experience in a supervisory role is preferred.
- Skills: Strong communication and leadership abilities.
- Knowledge: A good understanding of wines and beverage service.
- Personal Attributes: Ability to work effectively under pressure while maintaining a positive attitude.
💰 Salary Insight
Estimated Salary: R15,000 – R22,000 per month.
(Note: Salary figures are based on market estimates for similar roles.)
🔮 3 Common Interview Questions for this Role
- “What strategies do you use to motivate your team during busy shifts?”
- “Can you describe a time when you had to deal with a difficult customer and how you handled it?”
- “What would you do to enhance our wine offerings and customer experience?”
Tips on Crafting a CV for this Role
- Highlight Leadership Experience: Clearly outline any previous supervisory roles and accomplishments.
- Demonstrate Wine Knowledge: Include any relevant training or certifications in wine knowledge or service.
- Showcase Customer Service Skills: Provide examples of how you have maintained exceptional customer service in past roles.
Related Job Titles: Team Leader, Outlet Supervisor, Beverage Manager, Customer Service Supervisor.
