Exciting Opportunity: Hostess & Reservations Coordinator at Delaire Graff Restaurant
Are you passionate about providing exceptional customer service? Delaire is currently seeking a dedicated Hostess & Reservations Coordinator to ensure smooth front-of-house operations in a stunning setting in Stellenbosch, Western Cape.
Key Responsibilities
- Oversee the smooth running of front-of-house operations, ensuring a welcoming atmosphere for guests.
- Create and maintain a seamless dining experience by working closely with service staff.
- Answer incoming calls, assisting guests with general inquiries and making reservations.
- Maintain a clean and organized hostess desk to facilitate efficient customer interaction.
- Coordinate with kitchen and service staff to manage dining flow and guest satisfaction.
Requirements
- Qualification: Previous experience in hospitality or restaurant service is desirable.
- Skills: Excellent communication and interpersonal abilities.
- Attributes: Strong organizational skills and a customer-oriented mindset.
- Flexibility: Willingness to work evenings, weekends, and holidays as needed.
💰 Salary Insight
Estimated Offer: R15,000 – R20,000 per month.
(Note: Salary figures are based on market estimates and may vary.)
🔮 3 Common Interview Questions for this Role
- “Can you walk us through your process for managing reservations and ensuring guest satisfaction?”
- “How do you handle difficult or dissatisfied guests?”
- “What strategies do you use to maintain organization and efficiency during peak dining hours?”
Tips on Crafting a CV for this Role
- Highlight Your Experience: Ensure to list any previous roles in hospitality or customer service prominently.
- Showcase Soft Skills: Emphasize communication skills and your ability to work under pressure.
- Tailor Your Application: Customize your CV for the restaurant industry by including relevant experiences and achievements.
Related Job Titles: Receptionist, Guest Services Coordinator, Front Desk Assistant.
