Exciting Opportunity: Service Supervisor / Sommelier in Thabazimbi, Limpopo
A leading company, Phoenix Recruitment, is currently seeking a dedicated Service Supervisor / Sommelier. This is a prime opportunity to join a dynamic team in Thabazimbi, Limpopo.
Key Responsibilities
- Provide expert knowledge of wines, including their taste profiles and how they pair with various foods.
- Educate guests on grape varieties and wine characteristics to enhance their dining experience.
- Supervise and train staff on wine service and customer interaction techniques.
- Ensure the wine cellar is maintained to high standards, monitoring stock levels and quality.
Requirements
- Experience: Minimum 2 years in a supervisory role within the hospitality or wine industry.
- Knowledge: In-depth understanding of wines, food pairing techniques, and customer service excellence.
- Skills: Strong leadership abilities and excellent communication skills.
- Certification: Wine and Spirit Education Trust (WSET) certification or equivalent preferred.
💰 Salary Insight
Estimated Offer: R20,000 – R30,000 per month.
(Note: Salary figures are based on market estimates and may vary based on experience and qualifications.)
🔮 3 Common Interview Questions for this Role
- “Can you describe your approach to training staff on wine service and customer care?”
- “What strategies do you use to keep yourself updated on wine trends and pairings?”
- “How would you handle a situation where a guest is dissatisfied with their wine selection?”
Tips on Crafting a CV for this Role
- Highlight Your Knowledge: Ensure to mention any certifications like WSET or related qualifications.
- Emphasize Leadership: Provide examples of how you’ve successfully managed staff or projects.
- Showcase Customer Interaction: Illustrate your experience in enhancing customer experiences through wine expertise.
Related Job Titles: Wine Steward, Beverage Manager, Restaurant Supervisor, Wine Educator.
