Exciting Opportunity: Receptionist/Switchboard Operator at Isuzu Isando
A leading company, Motus, is on the lookout for a professional Receptionist/Switchboard Operator to join their team in Kempton Park, Gauteng. This position serves as the first point of contact, ensuring exceptional communication with customers and managing all incoming calls.
Key Responsibilities
- Handle first-line communication with customers and clients, ensuring a welcoming atmosphere.
- Monitor and manage all incoming calls and direct them to the appropriate personnel.
- Provide administrative support and assist with scheduling appointments.
- Maintain a tidy and organized reception area, ensuring all materials are up to date.
- Respond to customer inquiries and resolve issues in a timely manner.
Requirements
- Qualification: Matric certificate or equivalent education.
- Experience: Prior experience in a receptionist or switchboard role preferred.
- Skills: Excellent communication and interpersonal skills; proficiency in MS Office.
- Attributes: Friendly, professional demeanor with strong multitasking abilities.
💰 Salary Insight
Estimated Offer: R7,500 – R10,000 per month.
(Note: Salary figures are market-related estimates based on typical salaries in this role.)
🔮 3 Common Interview Questions for this Role
- “Can you describe a situation where you had to handle a difficult customer?”
- “How would you prioritize calls when multiple lines are ringing simultaneously?”
- “What strategies do you use to maintain a professional demeanor under pressure?”
Tips on Crafting a CV for this Role
- Highlight Customer Service Experience: Emphasize any previous roles in customer-facing positions.
- Showcase Communication Skills: Include examples of effective communication strategies used in past positions.
- Include Relevant Software Proficiency: List any office software and phone systems you’re familiar with.
Related Job Titles: Front Desk Receptionist, Switchboard Operator, Office Administrator, Guest Relations Coordinator.
