Exciting Opportunity: Team Leader: Client Relationship Management in Sandton
A leading company, Capitec Bank, is seeking a proactive and driven Team Leader: Client Relationship Management to join their team in Sandton, Johannesburg. This role focuses on portfolio management, client activations, and driving revenue growth while leading a team to achieve set targets.
Key Responsibilities
- Manage client relationships to ensure customer retention and satisfaction.
- Lead and sustain a high-performing team through effective resource planning and people management.
- Implement strategies to drive client activations and revenue growth.
- Meet and maintain agreed-upon performance targets in business banking.
- Monitor client portfolios for optimal management and growth opportunities.
Requirements
- Experience: Minimum 3 years in business banking.
- Leadership Skills: Proven ability to lead a team effectively.
- Communication: Excellent interpersonal and communication skills.
- Analytical Skills: Strong analytical and problem-solving abilities.
- Strategic Thinking: Ability to develop and implement growth strategies for clients.
💰 Salary Insight
Estimated Offer: R35,000 – R50,000 per month.
(Note: Salary figures are based on market estimates for similar roles.)
🔮 3 Common Interview Questions for this Role
- “Can you provide an example of how you successfully managed a client portfolio and the outcomes?”
- “How do you handle underperforming team members, and what steps do you take to improve their performance?”
- “What strategies have you implemented to retain clients and grow revenue?”
Tips on Crafting a CV for this Role
- Highlight Leadership Experience: Detail previous team management or leadership roles.
- Showcase Achievements: Include specific metrics on client retention and revenue growth.
- Professional Development: Mention any training or certifications in client relationship management or business banking.
Related Job Titles: Client Relationship Manager, Business Banking Manager, Account Manager, Team Lead.
