Waiter | Luxury Wine Estate & Hotel | Lv in Franschhoek, Western Cape

Exciting Opportunity: Waiter at Luxury Wine Estate & Hotel in Franschhoek

A leading company in the hospitality sector, Hoteljobs is looking for a dedicated and service-oriented Waiter to join their team at a luxury wine estate & hotel in the beautiful Franschhoek region. This is an excellent opportunity for a hospitality professional to elevate their career in a stunning environment.

Key Responsibilities

• Provide exceptional service to guests by taking orders and serving food and beverages.
• Maintain knowledge of the menu, including daily specials and wine pairings.
• Ensure tables are clean and well-set, preparing for each dining experience.
• Handle guest inquiries and complaints in a professional manner to ensure satisfaction.
• Collaborate with kitchen staff to ensure timely food service and presentation.
• Adhere to health and safety standards, maintaining a clean and safe work environment.

Requirements

• Experience: Previous experience as a waiter in a luxury or fine dining environment.
• Skills: Excellent communication and interpersonal skills, a keen eye for detail.
• Education: A hospitality qualification will be an advantage.
• Availability: Flexibility to work weekends and holidays as needed.

🔮 3 Tough Interview Questions for this Role

1. “Can you discuss a time when you went above and beyond for a guest?”
2. “How do you handle difficult or dissatisfied customers?”
3. “What strategies do you use to remember orders and maintain accuracy in service?”

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Tips on Crafting a CV for this Role

• Showcase Relevant Experience: Highlight any previous roles in high-end dining or hotels.
• Detail Customer Service Skills: Emphasize your ability to provide excellent service and manage guest interactions.
• Include References: Add references from previous employers to validate your experience and skills.

Related Job Titles: Server, Food and Beverage Attendant, Restaurant Waitstaff, Hospitality Associate.