Exciting Opportunity: Front of House Restaurant Manager in Sandton
A leading company in the hospitality sector is currently seeking a dedicated Front of House Restaurant Manager. This is a prime opportunity to take on a challenging role in a dynamic environment located in Sandton, Johannesburg.
Key Responsibilities
- Oversee the daily operations of the restaurant, ensuring a smooth and efficient front of house experience.
- Manage and train floor staff to deliver exceptional customer service.
- Monitor restaurant performance and implement strategies to improve efficiency and customer satisfaction.
- Handle customer inquiries and complaints to maintain a high level of service.
- Ensure compliance with health and safety regulations and company policies.
- Manage reservations, seating arrangements, and waitlists during peak hours.
- Collaborate with kitchen staff to facilitate effective service and menu execution.
Requirements
- Experience: Minimum 6 years of management experience in a busy restaurant environment.
- Skills: Extensive knowledge of restaurant floor management and operational procedures.
- Interpersonal Skills: Excellent communication and leadership abilities.
- Problem Solving: Ability to remain calm and composed during stressful situations.
- Flexibility: Willingness to work evenings, weekends, and holidays as required.
💰 Salary Insight
Official Offer: R15,000 – R20,000 per month.
(Note: Salary figures are based on data provided by the recruiter and market estimates.)
🔮 3 Common Interview Questions for this Role
- “Can you describe a time you handled a difficult customer and how you resolved the situation?”
- “What strategies do you implement to manage a large team effectively during busy service periods?”
- “How do you prioritize tasks when the restaurant is under pressure?”
Tips on Crafting a CV for this Role
- Showcase Leadership Experience: Highlight any previous roles where you led a team or managed staff.
- Focus on Customer Service: Include examples of how you’ve exceeded customer expectations in past positions.
- Detail Efficiency Improvements: Mention any initiatives you implemented that improved restaurant operations.
Related Job Titles: Restaurant Supervisor, Dining Room Manager, Hospitality Manager, Floor Manager.
