Exciting Opportunity: Senior Network & IT Support Technician in Johannesburg
A leading company, The Legends Agency, is actively seeking a skilled Senior Network & IT Support Technician. This role is perfect for tech-savvy professionals eager to work in a dynamic IoT and service management environment in Johannesburg.
Key Responsibilities
- Take full ownership of network and IT support, ensuring optimal performance and reliability.
- Implement and manage IoT solutions tailored to client needs.
- Collaborate with various teams to streamline service management processes.
- Provide troubleshooting and technical support for a wide range of network issues.
- Maintain comprehensive documentation of network configurations and changes.
Requirements
- Qualification: Relevant IT degree or certifications.
- Experience: Minimum of 5 years in IT support or network management.
- Skills: Proficient in network security protocols and troubleshooting.
- Soft Skills: Strong problem-solving abilities and excellent communication skills.
💰 Salary Insight
Official Offer: R20,000 – R30,000 per month.
(Note: Salary figures are based on provided data and market estimates.)
🔮 3 Common Interview Questions for this Role
- “Can you provide an example of a complex IT issue you resolved, and what steps you took?”
- “What network monitoring tools do you have experience using, and how have they benefited your past roles?”
- “How do you prioritize competing technical issues in a high-pressure environment?”
Tips on Crafting a CV for this Role
- Highlight Relevant Certifications: Include certifications such as CCNA or CompTIA Network+ prominently.
- Detail Experience with IoT: Provide examples of previous work with IoT systems and their impact.
- Showcase Problem-Solving Skills: Use specific examples to demonstrate your troubleshooting capabilities.
Related Job Titles: Network Administrator, IT Support Specialist, Systems Engineer, Technical Support Engineer.
